When seconds count, choose Global Connect.
In an emergency situation, you may need to reach first responders, other staff members, volunteers, and residents, quickly and easily. With unsurpassed speed and capacity, Global Connect allows you to reach thousands of contacts each minute.
From storms that threaten the coastline to uncontrollable forest fires, some crises hit a certain geographical region harder than others. In those cases, you can take advantage of Global Connect's mapping capability to create a customized list of call recipients using your map. Simply select the area affected by the emergency at hand, and the system will develop the list of telephone numbers for the residents in that area.
Global Connect's real-time reporting feature allows you to see instantly who has received your message, and the system lets you decide how often and how many times you will retry the call. With our Direct-Connect to Dispatch feature, residents can contact the dispatch center with the touch of a button to confirm their condition or request more information. The system also allows residents to leave a detailed message by simply pressing a button. The messages, which are stored by Global Connect in order to keep your telephone system functioning effectively, can be retrieved at your convenience.
Since the Global Connect system is 100% web-based, a messaging campaign can be deployed from any location, at any time of the day or night. As long as you have access to a telephone or computer with Internet access, you can call your contacts, no matter how extreme the emergency.
Case Study
In spring of 2007, a fast-moving fire raced through a residential area in Southern New Jersey, threatening homes in and around a particular Borough. Officials attempted to reach residents with an evacuation notice, but the auto dialer that they used for more routine messages simply did not offer the power and speed that they needed to reach the entire community quickly enough. While no one was seriously injured in the blaze, thousands were evacuated, and more than 17,000 acres were burned over a six day period. "We're extremely lucky that none of our residents was hurt, said the Director of Emergency Management for the Borough. "Trying to call so many residents with an auto dialer was so ineffective that it created chaos and confusion. Once emergency personnel learned that the Borough's school district was using Global Connect and was pleased with the results, they called our office. Within an hour, they had established accounts and were prepared to send a message in the event of a crisis. "Hopefully, we won't have to reach our residents with such an urgent message for some time, the Director said, "but if we do, at least we know that this time, we'll have the speed and capacity we need to reach them quickly.
