When you contact customers with Global Connect, success is in the bag.
It's more important than ever to move inventory quickly and cost-effectively. As competition from big-box stores and online merchants threatens your profits, you need a marketing and customer service tool that will provide you with a competitive edge. Global Connect is that tool. Our Voice Messaging System allows you to reach thousands of customers within minutes, sending messages that will increase sales and build customer loyalty.
Using Global Connect, you can contact customers with information on sales and special promotions and new shipment announcements. If you'd like to segment your contact list and tailor offers to customers based on spending history, the system makes it easy. Our Direct Connect instant callback feature also makes it easy for customers to respond to your call with the touch of a button, and our text-to-speech feature allows you to customize your message with the customer's name and other personalized information.
Not only can you increase sales, but you can also increase satisfaction levels by contacting customers with service notifications, warranty information, and scheduled delivery dates. Using Direct Connect, customers can confirm that they will be home to accept delivery, saving you wasted trips to homes with no owner present.
Since the Global Connect system is 100% web-based, there is no hardware or software to purchase, and no hidden fees or maintenance costs. The system is effective enough to replace expensive advertising or direct mail campaigns, and it's also economical enough to augment your existing marketing efforts.
When our client, an automobile dealer, saw a decline in business during a traditionally slow time of year, he used a messaging campaign to reach previous buyers with service reminders. "I never saw such a response to any other type of marketing effort," he said. "We increased profits in the service department by 25% with a single broadcast." In fact, the next time he spoke with one of us, he said, "I don't know what you did, but whatever it was, it was magic." A second messaging campaign with a service reminder was just as successful. Not only did it increase service revenue by $16,000, but it also allowed the dealer to sell two new vehicles to existing service customers.